FAQ

FAQ
What is Pawbnb?
Pawbnb is a platform that connects pet owners with pet hosts who offer in-home pet care services. It allows pet owners to find trusted caregivers for their animals when they need assistance with pet sitting, boarding or other pet-related services.

How does Pawbnb work for pet owners?
Pet owners can browse through profiles of available pet hosts and choose the host that best suits their pet's needs. They can then contact the host to discuss bookings and arrangements.

What kind of services can I find on Pawbnb?
Pawbnb offers a wide range of services including pet sitting, dog walking, pet boarding and more. Hosts on the platform can cater to various pet types and needs, ensuring a tailored solution for your furry friends.

How are pet hosts screened and selected?
Pet hosts on our platform go through a thorough vetting process. We require hosts to provide background information, and their profiles are reviewed for accuracy and completeness.

Do I need to meet with the pet host before booking?
Meeting with the pet host beforehand is not mandatory, but it's encouraged. This meeting allows you to get to know the host, discuss your pet's specific needs, and ensure both you and your pet are comfortable with the arrangement.

What should I do in case of an emergency or unexpected situation with my pet?
If you encounter an emergency or unexpected situation, contact the pet host immediately to discuss the issue. In the case of a severe emergency, seek immediate veterinary care. We also encourage communication with the Pawbnb support team, who can provide assistance and guidance.

What if I have additional questions or concerns not covered here?
If you have any further questions or concerns, please feel free to contact our customer support team. We're here to assist you and ensure your experience on Pawbnb is as smooth and enjoyable as possible.

What is Pawbnb?

Pawbnb is a platform that connects pet owners with pet hosts who offer in-home pet care services. It allows pet owners to find trusted caregivers for their animals when they need assistance with pet sitting, boarding or other pet-related services.

How does Pawbnb work for pet owners?

Pet owners can browse through profiles of available pet hosts and choose the host that best suits their pet's needs. They can then contact the host to discuss bookings and arrangements.

What kind of services can I find on Pawbnb?

Pawbnb offers a wide range of services including pet sitting, dog walking, pet boarding and more. Hosts on the platform can cater to various pet types and needs, ensuring a tailored solution for your furry friends.

How are pet hosts screened and selected?

Pet hosts on our platform go through a thorough vetting process. We require hosts to provide background information, and their profiles are reviewed for accuracy and completeness.

Do I need to meet with the pet host before booking?

Meeting with the pet host beforehand is not mandatory, but it's encouraged. This meeting allows you to get to know the host, discuss your pet's specific needs, and ensure both you and your pet are comfortable with the arrangement.

What should I do in case of an emergency or unexpected situation with my pet?

If you encounter an emergency or unexpected situation, contact the pet host immediately to discuss the issue. In the case of a severe emergency, seek immediate veterinary care. We also encourage communication with the Pawbnb support team, who can provide assistance and guidance.

What if I have additional questions or concerns not covered here?

If you have any further questions or concerns, please feel free to contact our customer support team. We're here to assist you and ensure your experience on Pawbnb is as smooth and enjoyable as possible.